Frequency Asked Questions

Where is my order?

Ori releases new issues in the Spring and Fall each year. We process every order as soon as the magazines arrive at our warehouse. Once your copy leaves the warehouse it is delivered by FedEx or USPS depending on the address you entered at checkout. Please plan for two weeks for domestic delivery and up to eight weeks for international.

FedEx and USPS are losing between 3-5% of issues (it's
a pain for us, too). With that said, please email with your order number in the subject line and we'll get a status update on your order.

When does my subscription start?

We publish in late October-early November and late May-early June each year. The day those issues ship, subscriptions reset to begin with the following issue. So, if you subscribed after the Fall issue release, your subscription will begin with the Spring issue.

Limited individual copies of back issues are available for purchase on our site until we sell out.

How do I update my shipping address?

You can update your shipping address by logging into your account by clicking here. A screen will show a number of options. Click "manage subscriptions". You'll then see a menu of options including "Subscriptions."

Click "Subscriptions" and then select the subscription you wish to edit.

Click "Shipping Address" and then update the address

How do I update my payment method?

  1. Login to your account by clicking here.
  2. Click "Manage Subscriptions"
  3. Click "Payment Methods"
  4. Select the payment method you wish to edit OR add a new payment method.
  5. If you create a new payment method, click the "Move Subscriptions Here" button to assign your subscriptions to the new payment method.

How many issues are included in my subscription?

An Ori subscription includes two issues per year. While we carry a limited supply of single issues, subscribers receive their magazines first and save a whopping 35% off the individual issue price.

Do you offer a payment plan?

Yes, you can break up your payments with Shop Pay Installments. Click here for all the information.

How do I write or contribute photography to Ori?

Thank you for your consideration. Please feel free fill out this form.

Can my shop sell Ori Magazine?

We're honored and are looking for select stockists to partner with in your city. Please e-mail and we'll see what we can do.

Still have questions?